SMS: de missing link between people, systems and business processes.

To be that missing link an SMS-employee needs to have some special competences.

• Proven didactic and management assessment and skills.
• Strongly developed communicative and interpersonal skills.
• Extensive experience with SAP, Siebel and Oracle applications
• Extensive experience with Microsoft applications and solutions
• Experiences with Change Management, CRM, SRM and HCM
• Proficient in documentation of organisation processes

Together with our client we temporary form a team. Either the client or SMS will provide the projectmanager. Almost always SMS provides projectcoordination and support for the projectteam. The projectmanager or -coordinator may, if necessary, ask an SMS-collegue for professional assistance, for instance with analizing and describing complex business processes, with the development of a specific SAP e-training or the deployment of a specific Change method.