Business Process Experts

SMS’ projects start with making Business Processes transparant and learnable.

SMS projects start with clarifying Business Processess. Our focus on Business Processes will help increase efficiency and effectiveness. Business processes are the foundation for all our Learning- and Change projects; they ensure Employee / End-user adoption and improve their performance.

SMS uses ARIS, Enage, TTKF, Visio or PowerPoint to capture and describe your business processes and it’s specific characteristics and features in a (animated) graphical processflow.

SMS recommends a Process-based way of working.

more expertises

knowledge management

Experts in managing business knowledge -processess, procedures, working instructions, rules and guidelines.

(E) learning experts

Experts in designing and developing Learning projects, including eLearning

change management 

Experts in taking care your employees can use and develop documented business-, process- and procedure- knowledge. 

Did you know...

…well defined and executed business processes can improve overall process efficiency with more than 35%!

SMS recommends a 'process based' way of learning and working

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